Ram ProMaster 2500 Reliability – Reviews 2023 | repairPal (2023)

Ram ProMaster 2500 reliability rating

Reliability rating based on cost, frequency and severity of actual repairs.

Breakdown of the Ram ProMaster 2500 reliability rating

Ram ProMaster 2500 Reliability – Reviews 2023 | repairPal (1)

2

Under average

AverageCommercial delivery truck: 3.0 (average)

The reliability rating of the Ram ProMaster 2500 is2,0 van 5,0, ranking it 20th out of 21 for commercial vehicles.The average annual repair cost is $1,147, which means operating costs are low. Both the frequency and severity of repairs are significantly higher than the average vehicle, so you can expect more major repairs on the ProMaster 2500.

Cost

The average annual total repair and maintenance cost for a Ram ProMaster 2500 is $1,147, compared to an average of $963 for commercial vehicles and $652 for all vehicle models.

Read more about the costs

×

Cost

The average total annual cost of unscheduled repairs and maintenance over all model years of a vehicle. Only a higher average cost does not necessarily mean that a vehicle is less reliable. For example, parts and labor for your vehicle can be expensive, especially if it is a European luxury car. However, if serious problems arise and workshop visits are low on average each year, this is a good indication of a reliable car.

frequency

The average number of times the vehicle is taken to the shop for unscheduled repairs and maintenance in a year. This metric is calculated by tracking millions of unique vehicles over several years to determine the average number of visits per year for each make and model. Controls were introduced to avoid small routine visits to workshops, for example to change the oil.

gravity

The reliability severity component measures the likelihood that a repair will be a major problem. A problem is considered serious when a repair costs three times the average annual repair cost for all models, an amount considered prohibitive given the unplanned nature of the repair. This threshold is higher for premium and luxury brands with higher labor and parts costs.

1.147 $

cheap

duration

frequency

Ram ProMaster 2500 owners need to take their vehicles to a workshop on average 1.0 times per year for unscheduled repairs, compared to an average of 0.5 times for commercial vehicles and 0.4 times for all vehicle models.

Learn more about frequency

×

Cost

The average total annual cost of unscheduled repairs and maintenance over all model years of a vehicle. Only a higher average cost does not necessarily mean that a vehicle is less reliable. For example, parts and labor for your vehicle can be expensive, especially if it is a European luxury car. However, if serious problems arise and workshop visits are low on average each year, this is a good indication of a reliable car.

frequency

The average number of times the vehicle is taken to the shop for unscheduled repairs and maintenance in a year. This metric is calculated by tracking millions of unique vehicles over several years to determine the average number of visits per year for each make and model. Controls were introduced to avoid small routine visits to workshops, for example to change the oil.

gravity

The reliability severity component measures the likelihood that a repair will be a major problem. A problem is considered serious when a repair costs three times the average annual repair cost for all models, an amount considered prohibitive given the unplanned nature of the repair. This threshold is higher for premium and luxury brands with higher labor and parts costs.

0,99

not often

very often

gravity

The probability of a repair becoming a serious or major problem is 19% for the Ram ProMaster 2500 compared to an average of 16% for commercial vehicles and 12% for all vehicle models.

Learn more about severity

×

Cost

The average total annual cost of unscheduled repairs and maintenance over all model years of a vehicle. Only a higher average cost does not necessarily mean that a vehicle is less reliable. For example, parts and labor for your vehicle can be expensive, especially if it is a European luxury car. However, if serious problems arise and workshop visits are low on average each year, this is a good indication of a reliable car.

frequency

The average number of times the vehicle is taken to the shop for unscheduled repairs and maintenance in a year. This metric is calculated by tracking millions of unique vehicles over several years to determine the average number of visits per year for each make and model. Controls were introduced to avoid small routine visits to workshops, for example to change the oil.

gravity

The reliability severity component measures the likelihood that a repair will be a major problem. A problem is considered serious when a repair costs three times the average annual repair cost for all models, an amount considered prohibitive given the unplanned nature of the repair. This threshold is higher for premium and luxury brands with higher labor and parts costs.

19 %

not urgent

urgent

What is RepairPal's reliability rating?

The RepairPal Reliability Rating is a measure of vehicle reliability based on the cost, frequency, and severity of unplanned repairs and maintenance. RepairPal combines an extensive proprietary database of millions of auto repair invoices with additional auto statistics and predictive data science to develop the industry's most trusted reliability metric. Reliability Rating allows you to examine the reliability and operating costs of unscheduled repairs and maintenance and compare reliability factors against other vehicles and industry averages. Individual factors contributing to a vehicle's composite reliability rating include cost, frequency, and severity.

Cost

The average total annual cost of unscheduled repairs and maintenance over all model years of a vehicle. Only a higher average cost does not necessarily mean that a vehicle is less reliable. For example, parts and labor for your vehicle can be expensive, especially if it is a European luxury car. However, if serious problems arise and workshop visits are low on average each year, this is a good indication of a reliable car.

frequency

The average number of times the vehicle is taken to the shop for unscheduled repairs and maintenance in a year. This metric is calculated by tracking millions of unique vehicles over several years to determine the average number of visits per year for each make and model. Controls were introduced to avoid small routine visits to workshops, for example to change the oil.

gravity

The reliability severity component measures the likelihood that a repair will be a major problem. A problem is considered serious when a repair costs three times the average annual repair cost for all models, an amount considered prohibitive given the unplanned nature of the repair. This threshold is higher for premium and luxury brands with higher labor and parts costs.

FAQs

Ram ProMaster 2500 Reliability – Reviews 2023 | repairPal? ›

The Ram 2500 Reliability Rating is 2.5 out of 5.0, which ranks it 10th out of 17 for fullsize trucks. The average annual repair cost is $1,070 which means it has poor ownership costs. While the severity of repairs is high, the number of those issues is low, so major repairs are infrequent for the 2500.

Is the Ram ProMaster 2500 reliable? ›

The Ram ProMaster gets average ratings for reliability. According to Kelley Blue Book, consumers give the 2022 cargo van a rating of 3.7 out of 5.0 for reliability.

Are Ram Promasters reliable? ›

The Ram ProMaster 1500 Reliability Rating is 2.0 out of 5.0, which ranks it 17th out of 21 for commercial vans. The average annual repair cost is $1,072 which means it has poor ownership costs.

What are the known issues with the Ram ProMaster? ›

Most Common Problems with the 2021 Ram ProMaster

Additionally, there are individual complaints about the electrical system, equipment, exterior lighting, steering, the structure of the vehicle, suspension, and visibility/wipers. One complaint is from a 2021 Ram ProMaster City owner who received 2 recall notices.

How many miles per gallon does a 2023 ProMaster 2500 get? ›

We haven't tested a ProMaster with the nine-speed automatic transmission, but during our time with a ProMaster with the old six-speed automatic, we observed fuel economy of 14 mpg. That's equal to the mileage we observed with a Ford Transit.

Which is better Ram ProMaster or Ford Transit? ›

The ProMaster offers more minimum cargo space, but the Transit has more maximum cargo space. The Transit offers an extra roof height, and the ProMaster offers more wheelbase and length options. Overall, both the RAM ProMaster and Ford Transit cargo vans deliver on price, value and versatility.

What is the life expectancy of a Ram ProMaster 2500? ›

The average vehicle is expected to run up to 200,000 miles. According to various ProMaster forums like this one, most expect the ProMaster to last at least 250,000. In fact, there are even comments testifying to up to 475,000 miles in a Ram ProMaster.

Who makes Ram ProMaster engine? ›

They are designed by Chrysler engineers and built at the Trenton OH engine plant as well as the Saltillo plant. It has replaced all the V-6 engines in the Chrysler, Dodge and Ram line up. It has integrated exhaust manifolds and only a handful of different intake and cam options.

Are Ram engines good? ›

Horsepower of 2021 Ram 1500 Engines

The horsepower of the 2021 Ram 1500 engines is very impressive. The base model engine produces 305 horsepower, while the top-of-the-line engine produces an incredible 702 horsepower. This makes the Ram 1500 one of the most powerful trucks on the market.

Are Ram engines reliable? ›

Consumer Reports expects it to be as reliable as the average new vehicle, and RepairPal gave it a score of 3.5 out of 5.0, which is slightly above average. Consumer Reports provides predicted ratings based on issues that owners report in previous model years.

Do Promasters have transmission problems? ›

Ram ProMaster 2500 transmission problems can present themselves as shifting delays, jumping or grinding during acceleration, a feeling of shakiness, or whistling noises or a burning smell coming from beneath the hood.

What is the warranty on a ProMaster engine? ›

5-YEAR / 60,000-MILE POWERTRAIN LIMITED WARRANTY

The warranty is transferable too, so if you sell your vehicle during the warranty period, the new owner will be covered.

Is a ProMaster good on gas? ›

The ProMaster City offers an engine that provides impressive handling as well as desirable fuel economy — 21 MPG city and 28 MPG highway.
...
2021 Ram ProMaster vs. ProMaster City Engine Specs & Fuel Economy.
ProMasterModelProMaster City
260 lb.-ft.Torque174 lb.-ft.
3 more rows

What is the highway mpg for Ram ProMaster? ›

21 city 28 highway

How big is the gas tank on a Ram ProMaster 2500? ›

Fuel & MPG

0/0 mi. 24.0 gal.

How many MPG does a Ram van 2500 get? ›

33 MPG Combined (est.)

Which Transit is most reliable? ›

The smaller brother to the Ford Transit, the Ford Transit Connect is one of the most reliable vans in the small van category.

Can a Ram ProMaster pull a trailer? ›

TOW UP TO 2,000 POUNDS

Bring along whatever work or adventure calls for. The 2022 Ram ProMaster City® is a mighty van that has a towing capacity of up to 2,000 pounds 2. Plus, this utility van can haul nearly everything you need with a maximum payload of up to 1,890 pounds.

What van lasts the longest? ›

The Honda Odyssey tops U.S. News & World Reports' list of best minivans for 2022 and 2023. Minivans may take a back seat to SUVs, but if you're in the market for a long-lasting reliable van, the Honda Odyssey is the way to go.

How long do Ram transmissions last? ›

On average, the transmission in trucks such as the Ram 1500, 2500, and 3500 last for about 100,000 miles. However, with proper care and maintenance, you can extend the life span of your transmission.

Can you sleep in a Ram ProMaster? ›

Big adventures in your Ram Promaster call for a good night's sleep. Make sure you sleep safe and sound and ditch the saggy and unreliable wooden bed options out on the market for our premium Promaster Bed System. Our Promaster bed system is durable and removable, and the fit and finish will elevate any van build.

How long do Ram engines last? ›

With proper care, a new Ram 1500 can last up to 300,000 miles. If you're looking at a Ram that is a few years old, you can still expect north of 200,000 miles.

Where is the Ram ProMaster 2500 built? ›

Where is the Ram ProMaster built? While most Ram pickup trucks and such are manufactured at the Warren Truck Assembly in Michigan, the ProMaster van is built alongside many of its truck siblings at the Saltillo Truck Assembly plant in Saltillo, Mexico.

When can you order 2023 ProMaster? ›

Available in 19 configurations, including three roof heights, three wheelbases and four vehicle lengths resulting in cargo lengths of 8-ft, 10-ft, 12-ft and 13.5-ft, the 2023 Ram ProMaster will be available on dealer lots in the third quarter of 2022.

Who builds RAM transmissions? ›

Aisin transmissions can be found in RAM models (as well as other automakers' vehicles), while Allison transmissions are staples of GMC and Chevy.

What is the best engine for the Ram 2500? ›

The Ram 2500 is available with two engine options - one gas and one turbo diesel. Overall, the gas HEMI engine provides the best gas horsepower among 250/2500 pickups - and more payload capacity than the Cummins - but the turbo diesel outperforms it with mountains of torque and more maximum towing capacity.

Which Dodge Ram engine is most reliable? ›

Although all RAM trucks hold their value well with proper service and maintenance, some of the best performers have been RAM 2500 or 3500 trucks equipped with a Cummins turbo-diesel engine.

What is the strongest RAM engine? ›

RAM 1500 TRX HAS THE MOST POWERFUL FACTORY INSTALLED ENGINE IN ITS CLASS 1. The legendary Supercharged 6.2L HEMI® V8 engine is only available on the 2023 Ram TRX and ensures that this beast can launch from 0 to 60 MPH in just 4.5 seconds.

Is the 2023 Ram reliable? ›

We expect the 2023 1500 will have about average reliability when compared to the average new car. This prediction is based on data from 2020, 2021 and 2022 models. Reliability indicates how models have performed in the past, providing the basis for predicting how the vehicles will hold up in the year ahead.

Which Ram 2500 to avoid? ›

The 2013, 2012, And 2015 Are The Most Problematic Ram 2500 Model Years. According to the CarComplaints website, the 2012 Ram 2500 has the highest number of complaints; however, the 2013 model year is considered the worst Ram 2500 as it has high-cost issues. The 2013 model year has major engine problems.

What transmission does the 2023 ProMaster have? ›

The 2023 ProMaster is still only offered with front-wheel drive. A 3.6-liter V-6 with 276 horsepower and 250 pound-feet of torque continues to pair with a nine-speed automatic transmission.

Do Ram 2500 have bad transmission? ›

A recent redesign has kept the model strong. Yet, a few years into the rebuild, the Ram 2500 is starting to lose its shine with transmission problems. There have been notable issues with the Dodge Ram 2500 transmission shifting problems. This is being reported by many owners several years into their Ram purchase.

What transmission does a 2023 Ram ProMaster have? ›

The 2023 Ram ProMaster® features a 3.6L Pentastar® V6 engine and TorqueFlite® nine-speed automatic transmission with two-stage variable valve lift, variable valve timing, lower internal friction and reduced weight.

How much is insurance on a ProMaster? ›

The average insurance costs for a Ram ProMaster is $156 a month — or $1,872 a year. Your actual cost could be more or less depending on your driving record, the number of miles you drive in a year and other factors.

Is there a recall on ProMaster Vans? ›

Stellantis (FCA US, LLC) has issued a recall for approximately 165,503 units of its 2019 to 2021 Ram ProMaster full-size vans equipped with the 62TE automatic transmission.

Does Ram have a 100000 mile warranty? ›

Ram's certified pre-owned warranty extends the original Ram powertrain warranty up to 7 years/100,000 miles, which is a sizable 2-year increase. However, when it comes to the bumper-to-bumper warranty, Ram hardly extends the warranty at all.

What gas does a Ram 2500 ProMaster van take? ›

Used 2019 Ram Promaster Cargo Van Specs & Features
Fuel & MPG
Fuel typeRegular unleaded
Range in miles (city/hwy)0/0 mi.
Fuel tank capacity24.0 gal.

Which van has the best mpg? ›

Ford Transit Courier

The Mercedes Citan is the best small van for mpg, returning up to 62.8mpg. The Citan and the Nissan NV250 are very closely matched when it comes to fuel economy. This isn't too surprising, considering both the Mercedes and Nissan use what is ostensibly the same 1.5-litre diesel engine.

Does the ProMaster come in 4x4? ›

Ram Promaster

However, the Promaster also has the distinction of being among the only front-wheel drive (FWD) vans in the US, which makes aftermarket 4WD conversion difficult and impractical. FWD is why you never see 4×4-capable Promasters on the road.

What is the difference between a Ram Promaster 1500 and 2500? ›

The difference between the Ram 1500 and 2500 is in their performance specs. The Ram 2500 has a maximum towing capacity of 20,000 pounds,1 while the Ram 1500 can pull up to 12,750 pounds1 when properly equipped.
...
Ram 1500 vs. 2500: Specs.
2022 Ram 15002022 Ram 2500
Towing capacity:6,640 lbs.14,690 lbs.
3 more rows

How many gallons of gas does a Ram Promaster hold? ›

Used 2021 Ram Promaster City Specs & Features
Fuel & MPG
EPA city/highway MPG21/28 MPG
EPA combined MPG24 MPG
Range in miles (city/hwy)338.1/450.8 mi.
Fuel tank capacity16.1 gal.
1 more row

How many miles per gallon does a ProMaster 3500 get? ›

2021 RAM Promaster 3500 City, Highway and Combined MPG and Fuel Range
MPG CityMPG HighwayFuel Tank Capacity
19 mpg25 mpg24 gal.

How much can a ProMaster 2500 carry? ›

ProMaster 2500 Cargo Payload and Towing

High Roof 136" Wheelbase has a maximum payload of 4,150 lbs and a Max Trailer Weight Rating of 6,700 lbs.

How many miles per gallon does a Ram 2500 get on gas 2020? ›

The 2020 RAM 2500 comes standard with a 6.4-liter V-8 engine that packs up to 410 horsepower and up to 429 pound-feet of torque. This engine gives the RAM 2500 a fuel economy rating of about 15 miles per gallon combined.

What is the largest fuel tank in a RAM? ›

A 23-gallon fuel tank is standard on most 2019 Ram 1500s, but a 26-gallon tank is available on almost all models.

How many MPG does a Ram 3500 2023 get? ›

A Ram 3500 with the high-output Cummins diesel engine, four-wheel drive, and dual-rear-wheel axle earned 16 mpg on our 75-mph real-world fuel-economy route, which is part of our extensive testing regimen.

What is the mpg of a Ram 2500 diesel engine? ›

Based on data from 114 vehicles, 4,505 fuel-ups and 1,319,823 miles of driving, the 2022 Ram 2500 gets a combined Avg MPG of 13.88 with a 0.13 MPG margin of error.

How many MPG does a diesel RAM get? ›

Not only does the 2022 RAM 1500 EcoDiesel generate an EPA-estimated 33 mpg in the city, but it also offers best-in-class torque at 480 lb-ft and best-in-class diesel towing at 12,560 pounds.

Who makes Ram ProMaster 2500? ›

At a time when delivery vans seem to be on just about every street in America on any given day, it's not a surprise that Chrysler parent Stellantis is banking heavily on its 2023 Ram ProMaster van to provide some solid sales numbers.

What is the warranty on a Ram ProMaster 2500 engine? ›

5-YEAR / 60,000-MILE POWERTRAIN LIMITED WARRANTY

Coverage also includes towing to the nearest Chrysler, Dodge, Jeep® or Ram vehicle dealer, if necessary.

Who makes ProMaster 2500? ›

Ram ProMaster® 2500 Window Van 159” WB High Roof model shown. Aftermarket accessories shown.

Is Ram 2500 more reliable than 1500? ›

Well according to Consumer Reports, the heavy-duty Ram 2500 is slightly more reliable than the light-duty Ram 1500. Both of these trucks are much more reliable than the entry-level work truck, the Ram 1500 Classic.

Who makes the ProMaster engine? ›

They are designed by Chrysler engineers and built at the Trenton OH engine plant as well as the Saltillo plant. It has replaced all the V-6 engines in the Chrysler, Dodge and Ram line up. It has integrated exhaust manifolds and only a handful of different intake and cam options.

Where are Ram 2500 built? ›

WHERE ARE RAM 2500 TRUCKS MADE? The 2022 Ram 2500 is assembled at the Saltillo Truck Assembly in Mexico.

What voids RAM 2500 warranty? ›

WHY IS MY RAM BRAND VEHICLE LIMITED WARRANTY VOID? There are several circumstances that may void a warranty or cause the manufacturer to deny a warranty claim, including tampering, salvage title (a vehicle that has been written off by an insurer), modifications to the vehicle, etc.

Does upgrading RAM break warranty? ›

Upgrading the RAM should not void the warranty as long as the machine is not damaged while it is being upgraded.

What does RAM lifetime warranty mean? ›

The Ram Lifetime Warranty is a Mopar Vehicle Protection service contract offered on new and pre-owned vehicles. If you had lower than 48,000 miles and your Ram was under 4 years old, then you qualified for a Lifetime Warranty.

What ProMaster does Amazon use? ›

“As part of a separate agreement with Stellantis, Amazon will be the first commercial customer for Stellantis' new Ram ProMaster Battery Electric Vehicle (BEV) launching in 2023.

How much is the 2023 Dodge van? ›

The 2023 Ram ProMaster starts at $41,190 for the cargo van. The window van (with only two seats) starts at $47,125, and the 5-seat crew van begins at $51,120.

Which Ram engine is most reliable? ›

The Hemi family is legendary for its dependability very dependable. However, it's the 5.7L Hemi that stands out as the most reliable Ram Truck Engine Option. Even the no-compromise Hellcat Hemis are solid, going 100,000 miles or more without issue.

Is Ram 2500 gas or diesel better? ›

The Ram 2500 is available with two engine options - one gas and one turbo diesel. Overall, the gas HEMI engine provides the best gas horsepower among 250/2500 pickups - and more payload capacity than the Cummins - but the turbo diesel outperforms it with mountains of torque and more maximum towing capacity.

References

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